Privacy Policy

Last updated: October 6, 2025

1. Information We Collect

Information you provide directly:

• Name and email address (when you contact us)
• Information about your coaching/mentoring goals
• Session notes and progress tracking (during coaching)
• Any feedback or testimonials you choose to share

Information collected automatically:

• Basic website usage data (pages visited, time spent)
• Device information (browser type, screen size) - anonymised
• IP address (anonymised after 24 hours)

2. How We Use Your Information

Legitimate purposes:

• Providing coaching and mentoring services
• Communicating about sessions and appointments
• Improving our services and website
• Legal compliance (e.g., professional record-keeping)

We will never:

• Sell your personal data to third parties
• Use your data for marketing without explicit consent
• Share session content with anyone (except legal requirements)

3. Legal Basis for Processing (GDPR)

• Contract performance: Delivering coaching/mentoring services
• Legitimate interests: Website improvement, business operations
• Consent: Marketing communications (only with explicit opt-in)
• Legal obligation: Professional record-keeping requirements

4. Data Storage and Security

Security measures:

• Industry-standard encryption for all stored data
• Secure, password-protected systems
• Regular security updates and monitoring
• Limited access - only I can see your personal information

Retention periods:

• Session notes: 7 years (professional requirement)
• Contact information: Until you request deletion
• Website analytics: 26 months (anonymised)
• Marketing data: Until you unsubscribe

5. Third-Party Services

We use these services, all GDPR-compliant:

• ConvertKit: Email communications (with consent)
• Resend: Transactional emails (contact form)
• Vercel: Website hosting (anonymised analytics only)
• Plausible Analytics: Privacy-focused website analytics

6. Your Rights (GDPR)

You have the right to:

• Access: See what data we hold about you
• Rectification: Correct inaccurate information
• Erasure: Request deletion of your data
• Portability: Receive your data in a common format
• Restriction: Limit how we process your data
• Object: Opt out of certain processing

To exercise any of these rights, email hello@talintyre.comand I'll respond within 30 days.

7. Cookies and Tracking

Essential cookies (always active):

• Website functionality and security
• User preferences (accessibility settings)

Analytics cookies (optional):

• Anonymous website usage statistics
• Performance monitoring

We do not use advertising or social media tracking cookies.

8. Data Transfers

Your data is primarily stored in the UK. Some services (like ConvertKit) may transfer data to the US under Standard Contractual Clauses (SCCs) approved by the European Commission.

9. Children's Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children under 16.

10. Changes to This Policy

We'll notify you of any significant changes to this policy via email or website notice. Continued use of our services after changes constitutes acceptance.

11. Contact Information

Data Controller: Chris Talintyre
Email: hello@talintyre.com
Address: [Business address to be added]

If you have concerns about how your data is handled, you can also contact the Information Commissioner's Office (ICO) at ico.org.uk.